Shipping Policy

Free Shipping

We offer free next-day delivery in Germany for all orders using DHL Tracked 24 delivery service. There are no minimum order conditions, the only requirement being that the order must be shipped to an address in Germany.

Our Operation

Our goal is to ship all orders placed before 3:00 PM (11:00 AM on Saturdays) on the same day. However, we recommend ordering in a timely manner to ensure your order is ready for shipping as expected.

Order processing is handled in-house by our own staff. We do not use any external order processing services to minimize the risk of product mishandling.

Delivery Company Timelines

DHL Tracked 24: Next-day delivery target.

DHL International Tracked: Delivery target within 3-10 days.

Delivery Charges

All orders within Germany are eligible for free shipping with DHL Tracked 24.

Shipping fees for international deliveries will be calculated at checkout.

Questions

For any questions regarding our delivery policy, please contact us at info@grenag.com.